Safety Policy

Last updated: February 4, 2026

1. Safety Commitment

At CDoctorsTeam, patient safety is our top priority. We are committed to providing a safe and protected environment for all virtual medical consultations.

2. Professional Verification

All doctors and healthcare professionals on our platform:

• Are properly licensed and certified
• Undergo a rigorous credential verification process
• Maintain up-to-date licenses
• Comply with the ethical standards of the medical profession

3. Platform Security

Our telemedicine platform implements the following security measures:

• End-to-end encryption for all video calls
• Secure data storage on protected servers
• Optional two-factor authentication
• 24/7 continuous security monitoring
• Regular security updates

4. Medical Confidentiality

We respect and protect the confidentiality of the doctor-patient relationship. All information shared during consultations is protected under strict medical confidentiality protocols.

5. Telemedicine Limitations

It is important that our patients understand that:

• Telemedicine does not replace in-person emergency care
• In case of emergency, call your local emergency number
• Some conditions may require in-person physical examination
• The doctor may refer you to in-person care if deemed necessary

6. Report Security Issues

If you detect any security issues or have concerns, please contact us immediately:
security@cdoctorsteam.com

7. Emergencies